Repeated Update request on theater group

Answered

Geoff Dorn

• March 22, 2024 19:37

Soundbar, two rear flexes and sub+ I keep getting request to upgrade software, I assume the issue is the sub. Advice?

0

• Official comment

  

  Tony W.

  Product Support Manager

  • March 25, 2024 12:45

  I agree it is likley in your SUB+.. Please try breaking your Home Theatre Group, unpair the SUB and then restart the SUB by unplugging it for 10 seconds. Re-pair to the SOUNDBAR it and see if you are prompted.

  If the problem persists, please select Help, Send Support Request in the BluOS App with the SUB+ paired to the SOUNDBAR+ so we can review the log file.

   

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