Soundbar as Roon endpoint: loosing HDMI

Answered

Bodi

• March 15, 2024 07:38

I'm playing with Roon for my music playback and library management and I like it alot better than BluOs. I'm using the Soundbar+ as endpoint which is part of the home cinema group.

Now it happened a couple of times that after using Roon, the Sounbar does not react to HDMI anymore. So when I want to watch television autosensing HDMI doesn't work and I have to manually enable HDMI. What's even more annyoing is that the sound doesn't work either.

So... after using Roon I have to restart my homecinema group to get HDMI and sound working again :(

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• Official comment

  

  Seppi Evans

  Hi-Res

  • March 15, 2024 08:20
  • Edited

  What you need to do is to recreate this without resetting or rebooting and then submit a support ticket.

  In the BluOS App please select Help, send Support Request so the Bluesound Support Crew can review the log file and take a closer look.
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  Bodi

  • March 16, 2024 10:04

  Done.

  Just now, the whole system rebooted by itself when playing Roon...

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• 

  Seppi Evans

  Hi-Res

  • March 16, 2024 10:06

  If you submit a ticket after a reboot then the logs won’t contain any useful information unfortunately as they are cleared.

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  Bodi

  • March 16, 2024 10:08

  Strangely, the log didnt get cleared during this reboot. Soundbar led turned red, audio stopped and after a while everything started working again. I submitted logs again...

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