Problem with merging two iTunes databases

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    Tony W. - Product Support Manager

    Hi Ed

    It could be a permissions issue on your computer. Check out this Help Center Article.

    https://support.bluesound.com/hc/en-us/articles/201950927

    If That does not resolve the issue, please send us your log file by selecting Send Support Request from the Help menu and we will be in touch.

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    Ed

    Which help menu and how do I get this log file?

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    Tony W. - Product Support Manager

    Hi Ed

    The Help Menu is located at the bottom of the Navigation Drawer where all your Sources are. To open the Navigation Drawer press the Menu icon (3 lines) in the top right corner of the App. are swipe from the left edge of your device towards the centre.

     

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