NAD C399 Auto Standby

Answered

David Rouse

• March 03, 2024 18:43
• Edited

Does anyone have issues with their NAD C399 and auto standby? When using AirPlay mine randomly can go into auto standby, also when selecting different Dirac filters. It also goes into auto standby when playing CD’s into the coaxial input. Seems fine when streaming via bluOS MDC2 card and HDMI input. I’ve contacted support and was advised to switch off the auto standby feature. This does not seen acceptable as it is sold with this feature listed in the specifications and is important to me so have contacted again. I do not see general issues online of other users with a similar problem. Thanks

0

• Official comment

  

  Tony W.

  Product Support Manager

  • March 04, 2024 13:44

  Hi David

  Please contact support@nadelectronics.com regarding your NAD C399 and DIRAC options. They will be happy to help.

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