AIFF Files Not Showing Up

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  • Official comment

    Hi Ronald

     

    Sorry for the delay - we have escalated your issue to the BluOS Support Crew and will be in touch offline.

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    Andre Pierre Linder

    Hi Ronald,

    I have the same problem, files in aiff are in a folder with "unknown artist" and the cover are not shown. Same problem with m4a files ..

    A very annoying problem ..

    Best regards

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  • HI Andre

    It is weird you are seeing this issue in M4A files as well. AIFF files are known to have meta data issues. Check out this Help Center article; https://support.bluesound.com/hc/en-us/articles/200271906

    If the problem persists or you are having issues, one of our Bluesound Support Crew Members can help you out by selecting Send Support Request from the Help menu.

     

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