Issues with 3 month old C658

Answered

Bart

• February 15, 2024 21:02
• Edited

Hello,

My 3 month old C658 has developed some problems. About three weeks ago my wife informed me that she could no longer access any of our blusound players on her apple iPhone. The same was true with my iPhone. The we noticed that the apple iPad could now only see the blusound node and no longer the C658. I've reloaded the firmware but the disconnect still persisted. All we see in the My Players section on the iPad is a combination player "node + NAD Preamp'  and the "node". A separate "NAD Preamp" player has vanished.  It was there before the problem started. I can no longer get into the NAD Preamp and switch to different inputs, example: a stereo radio tuner that worked before the problem started. Also I smell what I believe is the dreaded magic smoke coming from the inside of the C658.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • February 15, 2024 21:08

  Hi Barton

  Please contact support@nadelectronics.com regarding your NAD C658. They will be happy to help.

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