mounting share failed

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Kurthoffman

• July 12, 2016 18:55

I have an Olive 04HD. I'm trying to connect to it using a Pulse. I entered the address as follows \\192.168.2.189\share. That is the IP address of my Olive. I get the error mounting share failed. There is no user name or password. I tried the same format to connect to my PC. Same error.

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  Tony W. - Product Support Manager

  • July 15, 2016 17:06

  Hi Kurt

  I am escalating this to a Support Request. One of our BluOS Support Crew Members will be in touch.

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  Alexa Mahnken

  • September 03, 2016 19:08

  I just got the same problem. My old laptop was shared and now I am trying to connect my new laptop through its name, not the IP address. There is no user name or password.

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  Randy Perkins

  • August 02, 2017 00:39

  I am having the same issue. How do i resolve?

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  Tony W. - Product Support Manager

  • August 02, 2017 13:42

  Hi Randy

  Please select Send Support Request in Help menu of your mobile device so we may see the error you are given in the log file. If you are on a PC, select Player, Configure Player, Send Support Request.

  We will be in touch via e-mail once we receive the request.

  Thanks for your patience 

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  JELI CHIU

  • December 07, 2017 09:54

  I am a new Node 2 user.

  I have the same problem about mounting share failed.

  My SMB is use WINDWOS 10 SMB.

  Please help.

   

   

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  Tony W. - Product Support Manager

  • December 07, 2017 13:12

  HI Jeli

  We have seen a recent upswing in this due to some security changes Windows has made in a recent update. I have escalated your case to our BluOS Support Crew. We will be in touch,

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