Cannot connect to ipad or iphone
I cannot connect ipad or iphone to node, Tried all ideas in previous post with this problem. Wired or wireless. does not work, When looking for players it says go to setting app, go to wifi and select player the hot spot is not there, Tried reboot all still not being found, very frustrating yes its updated to the new 4.0 please help me
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Official comment
Blue means it’s connected to your Router and obtained an IP address. Double check your iOS devices are connected to the correct Wi-Fi network.
Then try the following:
Power off your Bluesound devices.
Power off your Router and wait five minutes (very important) before turning it on again.
Wait another five minutes for the Router to be fully up and running.
Now power on your Bluesound devices.
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Is this a brand new Bluesound device or has it been working before / secondhand.
What is the LED colour on the front of the player?
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I have this unit for about 2 years was working fine and then nothing, the light is a solid blue. tried reboot all still nothing I even wired it directly. everythin has been updated..Help
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I’ve had the same issue all day. Have followed all the steps above and same thing continues to happen. Nothing changed since last time I listened last night. Using a Pulse M and NAD C658 with app on iPhone 14 Pro. Even deleted and reinstalled app. Now it won’t find players.
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Perhaps have a look at what I posted here…
https://support1.bluesound.com/hc/en-us/community/posts/21302421020823/comments/21303806993303
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Followed all the steps on your post. Also did a direct ethernet connect to the Pulse M. Unfortunately still having the same issue as the other person. The screen on my app looks exactly like his.
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In the BluOS App Please select Settings, Send Support Request so the Bluesound Support Crew can review the log file and take a closer look. If you cannot do this then use email support@bluesound.com
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Because I uninstalled the app and reinstalled it and it can’t find any players, it just freezes at the Home Screen… I can no longer get to the settings button. Any other suggestions?
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