BluOS device disconnect

Answered

Raman Narayanswamy

• February 11, 2024 02:33

I am sick and tired of unplugging my BluNode 2i every other week and rebooting. First it was my mobile device that would suddenly stop communicating or finding my device, Roon that was the most reliable from my laptop has also started showing the same behavior. I have had this device for 4 years and have upgraded all the way. Now I am thinking it's time to move on :(

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• Official comment

  

  Tony W.

  Product Support Manager

  • February 12, 2024 20:48

  Hi Raman

  Sounds like your network router cache may have a corrupt entry or bad discovery table. Reboot your router, wait 5 minutes, reboot your Player, wait 5 more minutes, relaunch your apps.

  If problems persist, please select Help, Send Support Request in the BluOS App.
• 

  John Salt

  • February 12, 2024 18:17

  That's interesting! I was using my BluNode2i to live stream to my stereo system as well as using bluetooth to play Apple Music. For the past 2 weeks I have had to reboot, factory reset, tried wired setup and wireless to no avail. Today I even did a network reset as described here https://support.bluos.net/hc/en-us/articles/360000303528-Players-not-appearing-in-BluOS-Controller-App . It doesn't seem to matter whether it is the iPhone Blusound controller or the iMac desktop controller. 

  I am also going to file a support ticket and hope they can provide answers beyond the standard install links on the website.

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• 

  Raman Narayanswamy

  • February 13, 2024 20:48

  Hi Tony, I'm not sure this is the answer. I will do it but just saying I have over 12 different internet devices (incliding 3 Tvs, 2 thermostats, printer .....etc) and I can see and access them on my phone. The BluOS Node2i is the only one that keeps dropping

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