Cannot connect to any players and volume controls for Spotify doesn’t work

Answered
Freddie Carlsson
Hi, Volume control stopped working via Spotify on my iPhone a couple of weeks back. I still could handle the volume though the Bluesound app so I used that for a while thinking the issue will go away. It normally does when you wait. But not this time. It instead became worse. Now I have also lost the connection to my players through the Bluesound app. How ever the Spotify connect still works but not the volume control. Need some help here please.
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4 comments

Date Votes
  • Official comment
    Seppi Evans
    Hi-Res

    When volume control become erratic it does suggest a local networking issue and as a first troubleshooting step please do the following:

    To reset your network the following sequence is recommended:

    Power off your Bluesound devices.

    Power off your Router and wait five minutes (very important) before turning it on again.

    Wait another five minutes for the Router to be fully up and running.

    Now power on your Bluesound devices.

  • Freddie Carlsson

    Hmm. Very strange. I didn’t do nothing and now both volume control work in Spotify and can connect yo the players via the Bluesound app.

    As I wrote I normally wait for a long time before starting to troubleshoot. This time as well.

    Before I started this thread I checked to see that the issue were not solved. And I checked again after your reply and now it works again.

    I have been checking basically every day for many weeks.

    Anyways. Thanks and have a great weekend!

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  • Seppi Evans
    Hi-Res

    Great news, thank you

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  • Niels Kastelein

    hi!

    Since a few weeks, volume control buttons on my iphone don't work anymore for my bluos Pulse. I have once reset my wifi network and reinstalled apps. Then it worked briefly, but now not anymore. Is there a way to solve this?

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