Blueos Local Share Still Not working after 6 months

Answered

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8 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Seamus

    All your questions are answered here; https://support.bluos.net/hc/en-us/articles/360000469948

    This Help Centre Article includes different workarounds if you are still having issues. Finally, if that does not work, please select Help, Send Support Request in your BluOS App for Windows or macOS and our Support Crew can provide more 1:1 assitance.

  • James Devaney

    Hi guys can you give an update on when you will fix the local share issue. Yes I see the network share workaround but that doesn’t resolve the local share issue that doesn’t work. I recommended Bluesound to my company and we bought the product so a normal user can use it without figuring out network shares, many thanks Seamus

    1
  • mr. charles

    I am also having trouble with this.  I sent in a support request to get help but have not received help.  The instructions provided in the linked article do not work for me and I have not been able to connect to my laptop as Local Share or as a Network Share.

    0
  • James Devaney

    Yes it’s frustrating you would think a big company like B lueSound would fix this. I spent a lot of time learning blueOs then a firmware update breaks local shares why would one buy this product.

    0
  • woodie

    OK i'd try to help you but i wonder what you are doing?
    What do you think a 'local' share is vs a 'network' share?
    1) All 'shares' are treated the same by the os.
    2) Are you trying to connect the controller app to the share? It doesn't work that way...

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  • James Devaney

    Quite simple on window 10 pc open BluOS controller app. Go to settings…music library….local shares….add folder… click browse….select music folder…this is where it goes wrong…it just shoes C …used to shoe actual folder…I selected…follow prompts gives…gives share must be in the form of url….

    The thing is this should work..it doesn’t…the function used to work… my work colleague should not need to play around with shares or network shares …it should be a case of browsing to the folder select authenticate…job done…

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  • mr. charles

    What I am trying to do is play music that is strored on my laptop as I used to be able to do before the update.  I am using "Add Network Share" as Bluesound Support recommended after I tried using "Add Local Share" without success.  I am typing in \\198.168.2.91\Music.  But nothing happens.  It doesn't even try to find it, or give me any kind of message or signal about what is happening.

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  • woodie

    >Quite simple on window 10 pc open BluOS controller app. Go to settings…music library….local shares….add folder… click browse….select music folder…this is where it goes wrong…it just shoes C …used to shoe actual folder

    I'm still running 3.20 so I can't reproduce this but I can't see this working unless you are connecting using bluetooth. There is no magic.

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