Vault 2 no longer writing a folder.jpg file after rip

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2 comments

  • Official comment
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    Aaron W.

    Hi William,

    We were able pinpoint the issue with no album artwork when ripping. Our internet lookup provider, GetDigitalData, had issues with the servers at their end and it has now been resolved for most cases. Our Quality Assurance team is been in touch with them to work out the matter.

    Do try out the ripping and let us know if you're still having missing album artwork.

    Thank you for your patience and enjoy #LivingHiFi!

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  • Avatar
    bmad

    Thanks, ripping is now producing folder.jpg.
    Yesterday I did spend a couple of hours trouble shooting the issue and re-ripping CDs,  so I would appreciate Bluesound sending out an email as soon as you becomes aware of a problem - even if no fix has yet been identified

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