no sound after update

Answered

mark roberts

• January 29, 2024 19:15

update last week now ive got no sound its showing that its playing on the app and my dac is showing mqa when playing radio paradise . ive turned it off for two days reset wifi done a reset on the node still nothing . i had loads of trouble with the last update but switched back to 3 caint do this this time can you help please

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• Official comment

  

  Tony W.

  Product Support Manager

  • January 31, 2024 18:29

  Hi Mark

  Please select Settings, Send Support Request in the App so we may review the Player event log. A member of the Support Crew will reach out via e-mail after reviewing the log.
• 

  mark roberts

  • January 31, 2024 20:50

  im sorted now thanks . i tried to bluetooth but it didnt show on my phone so my son used his phone and it played through his  bluetooth then i tried my app and it started playing strange but its working know thanks

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• 

  mark roberts

  • January 31, 2024 20:53

  im sorted now thanks . i tried to bluetooth but it didnt show on my phone so my son used his phone and it played through his  bluetooth then i tried my app and it started playing strange but its working know thanks

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