Unable to play music library on Vault

Charles Caine

• January 27, 2024 15:01

Vault2i unable to play music in Library, will not function.  Will play a music streaming service.  How to correct this?  Blue light shows on Vault, so there's a connection. Did unplugging of unit, restarted phone, etc., nothing so far works.

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  Charles Caine

  • January 27, 2024 15:24

  Hi, yes, can see all Albums and tracts in them but when I press "play" the circle spins and won't connect and play. I've tried all my tricks (not that many) but nothing worked.

   

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  Charles Caine

  • January 27, 2024 15:25

  One time only, I saw a message that said "bad gateway," thou not sure what that means.

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  Charles Caine

  • January 27, 2024 15:41

  Thanks for comments, checked for updates and there are none.  Not clear what "V3" interface is...

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  Brian

  Lossless

  • January 27, 2024 19:37

  V 3 interface on iOS and Android:

  https://support.bluos.net/hc/en-us/articles/18305592618519-How-do-I-swap-between-BluOS-3-x-and-BluOS-4-x-BluOS-Interface-versions-Android-iOS-only-

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