Vault 2i noise when not In use

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5 comments

  • Official comment
    Seppi Evans
    Hi-Res

    The VAULT does contain a hard disk drive, a mechanical device that spins. Perhaps try moving it very slightly as it may be resonating on the shelf / cupboard it sits on?

  • Hho

    Ok. I’ll try that, but why would it be moving when it is not in use? I understand that it might make some sounds while in use but not in standby. Have I understood the Vault product wrong is it something that should not be in the listening area but it some cubboard with the router and other network gear?

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  • Seppi Evans
    Hi-Res

    You misunderstood what I was saying… some furniture surfaces / equipment positioning can make a small noise sound very loud. Bluesound equipment it always on but does go into a lower power mode.

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  • Hho

    Sorry if I was unclear and yes I did understand what you meant but my question is that is it really possible that the unit makes very audible noise in standby mode or is there something wrong with my unit and should I return it?

    1
  • Seppi Evans
    Hi-Res

    If unsure about the noise you could log a support ticket or have a chat with your dealer which is probably the route I would take if the unit is brand new.

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