Bluesound Powernode & AppleTV 4K (Gen3) Out of Sync Audio

Answered
Anthony McCarthy

Up to a few weeks back playing movies on my AppleTV 4K (Gen3) plus Soundbar + PowerNode (with B&W 603S 40th Anniversary Series Floor Standing Speakers) was not an issue... but lately, everytime I try and add the PowerNode the audio is out which makes the feature unusable now. I have factory reset my AppleTV 4K plus hard reset my PowerNode with no chance... all is the same as before... I don't understand why it's not working now anymore.

The WiFi signal strength on both my AppleTV 4K and PowerNode is 5 bars, full strength on both.

My AppleTV 4K is running tvOS17.3

Any suggestions or comments most welcome.


Regards,

Anthony

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Comments

3 comments

Date Votes
  • Official comment
    Seppi Evans
    Hi-Res

    Do try powering off your Router for five mins, then when it’s back up (another five mins) reboot the SOUNDBAR+ and POWERNODE (use the BluOS Reboot option) and see if it’s still out of sync.

  • Anthony McCarthy

    Hi Seppi and a very happy new year to you and the Bluesound Krew.

    I will give that a try later today and see if it makes a difference.

    When you say reboot my Soundbar... do you mean... plug it out (wait a few mins) and then plug it back in again... as I don't think I have software control over that for rebooting like I have on the BluOS app ?


    Regards,
    Anthony

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  • Seppi Evans
    Hi-Res

    Hi Anthony, sorry I am just an end user like yourself.

    Yes, there is an option to reboot Bluesound players in the BluOS App.

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