"No Results"

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Robert Allen

• January 05, 2016 14:35

Transfer folders into node 2 and can see the album but when I try to play it there is a no results message and it appears the folder is empty

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• Official comment

  

  Kyle F. - BluOS Support Specialist Level 2

  • January 05, 2016 21:31

  Hi Robert,

  Please open the Configure Player menu and perform a Delete Index.

  Your files should be playable afterwords...

  If you still experience issues, please start a support request with the BluOS Support Crew using this link - https://support.bluesound.com/account/dropboxes/20273106?x=1#/dropbox/tickets/new 

  OR use your app to send it using the Send Support Request option in the Configure Player menu.

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