firmware file needed

Answered
Corey Fish

Hey all. I've sent two separate support tickets weeks ago. I simply need latest firmware file to manually update my pulse 2 solid red light that got interrupted in middle of last update. 

I get that support folks are busy but not sure why they don't just have this file available for download like I can get with my printer or any other piece of hardware. 

Hoping one of yall can contact me and send me the file so I can stop using my pulse 2 as a paperweight.

 

Thanks!

Corey

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Comments

4 comments

Date Votes
  • Brian Diah

    Hi, I've had the red light on on my Node2 no matter how I try to reset. Can I recieve firmware I can USB to the Node?

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  • Corey Fish

    I love these products but this is absurd. I know what I need, and I can’t believe I have to sit here for weeks to wait for it. This is about enough to make me want to sell my blue sound gear (node, vault, flex, pulse x2). Ridiculous.

    -1
  • Rodney Stone

    I feel the same, nothing but problems with latest update, my Powernode N 330 has been nothing but trouble. I have even had it switching itself on without Bluetooth enabled, Bluesounds Help has been  poor, i wish i hadn't brought it now!

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  • Tony W.
    Product Support Manager

    Hi Rodney

    I am reviewing your case history - the account you posted with here has not submitted a Support Request in the past 6 months. If you are having issues, feel free to e-mail support@bluesound.com if you are having network or App connectivity problems and cannot Send Support Request in the App

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