Connecting to Tidal streaming service

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Brad Johns

• October 22, 2015 17:32

So I connected my bluesound device to Tidal. Works great. But I have to reconnect everytime I turn on my NAD amp and bluesound app. Why isn't Tidal automatically showing up as an active streaming service in the app, just like Tunein?

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• Official comment

  

  Kyle F. - BluOS Support Specialist

  • October 22, 2015 19:17

  Hi Brad,

  Could you perform the following;

  1) Navigate to Configure Player > Configure Music Services > Tidal and sign out and sign back in

  2) Power Cycle your player(unplug it from power and plug it back in after 10 seconds)

  Try this and if you continue to have issue, start a support request here - https://support.bluesound.com/account/dropboxes/20273106?x=1#/dropbox/tickets/new

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