Node 2 suddenly can't find my music folder

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wouter waleson

• December 19, 2015 14:40

I have bought a Bluesound Node 2 this summer.

I use it for wirelessly playing music from my PC on my sound system, I have put the music to be played in a network folder, and the Node 2 has played music from this folder OK.

Two days ago I had played an album, and selected another album (same network folder) from the Bluesound library. Then suddenly the Node 2 wasn't able to connect properly. Since then it can't find the music in the network folder on my PC anymore. I have not changed anything in the directory structure on my PC, nor in the sharing configuration of the Node 2. The light on the Node 2 is still blue, so I figure it's still installed properly.

Now I have an expensive digital music player that doesn't play any music.

Please help!

Wouter

 

 

 

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• Official comment

  

  Kyle F. - BluOS Support Specialist Level 2

  • December 22, 2015 15:54

  Hi Wooter,

  Unplug this Player and wait 30 seconds, afterwords connect it again and try playing some music from your PC via the Share you connected. If this doesn't work, we would recommend reaching out to the BluOS Support Crew using this link - https://support.bluesound.com/account/dropboxes/20273106?x=1#/dropbox/tickets/new 

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  wouter waleson

  • December 22, 2015 16:02

  thanks for your reply, Kyle!

  Your suggestion was one of the first things I have tried when the problem arose, unfortunately unsuccesfully.

  I already contacted the Support Crew, hopefully the problem will be dealt with shortly...

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