NAD C3050 LE with MDC module disappears from BluOS app when switched off.

Answered
Chris J

My C3050 LE recieved a new update yesterday. I've had problems with updating as the amp gets stuck at the last part of the update proces. It is just waiting for a restart that never happens. 

Yesterday I did a factory reset as I normaly do after an update. Everything seemed to work as expected. I turned off the amp (put it in standby mode) and to my suprise I saw it disapear from the app. Did yet another factory reset and the same thing happend. 

Switching the amp off by the power button on the front of the amp deletes it from the BlueOS app. This has never been an issue befor and came after the latest software update version 4.2.10 that was released yesterday.

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Comments

4 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    Hi Chris

    I have asked our good friends at support@nadelectronics.com to reach out to you...

  • Bob Heuvel

    Turn Network Standby to on and your problem is solved :)

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  • Chris J

    Looked in the manual and Network standby mode is enabled by default after a factory reset so that on and problem is not solved. 

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  • Bob Heuvel

    It’s off by default on my c658, so that’s why I had your oroblem too and thought that woild be it.

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