Keyboard keeps disappearing on iPad during search
Answered
When searching in Bluos 4.2.6 in iPad, the keyboard disappears and search starts after typing just a few letters, resulting in over broad search results and an unsettling user experience. No other app works like this. If you type really fast it does not do this but that is difficult and annoying. Either trigger search with a carriage return like everyone else or greatly expand the time gap between keystrokes for making the keyboard disappear.
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Official comment
Hi David
We had a hard time reproducing this in the current 4.2.2 public release. We do see however Search not clearing if in Landscape mode and accessing Search when the Play Queue is Open and not hidden. That has been passed to Engineering for near future update...
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Hi Tony,
Might there be an update on this matter? I am having the same difficulties with my BluOS app on iPad. Not that hard to reproduce actually, it just always happens. Having the issue for months already. Waited for multiple updates. Nothing resolved the issue. Finally the frustration took the control and now I find myself writing this post :)
Practically speaking the search on iPad is useless. The auto search kicks in when not providing new input characters within several milliseconds. When the auto search starts, the keyboard disappears…
Current version iOS app 4.2.3 / BluOS 4.2.10.
Looking forward to your response. If you need more details, let me know.
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Hi Chief, Bluesound won’t have visibility of your issue unless you log a support ticket using the BluOS App, this sends the log files for investigation.
In the BluOS App please select Help, Send Support Request so the Bluesound Support Crew can review the log file and take a closer look. If you cannot do this then use email support@bluesound.com
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Thnx Seppi, I just submitted the support request via the app...
Regards, Vincent
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