latest firmware for node gen 1
Answered
Dear,
How many times I have to send the request for a firmware?
I did ir at least all 3 times.
Kind Regards
Hello
Our apologies - due to the overwhelming excitement over BluOS 4.0, we are seeing a higher volume of calls but have been working even harder than expected here at The Bluesound Support Crew!
Your outstanding request for support, (#397099) has not been forgotten.
Our apologies - due to the overwhelming excitement over BluOS 4.0, we are seeing a higher volume of calls but have been working even harder than expected here at The Bluesound Support Crew!
Your outstanding request for support, (#396811) has not been forgotten.
Our apologies - due to the overwhelming excitement over BluOS 4.0, we are seeing a higher volume of calls but have been working even harder than expected here at The Bluesound Support Crew!
Your outstanding request for support, (#396802) has not been forgotten.
Our apologies - due to the overwhelming excitement over BluOS 4.0, we are seeing a higher volume of calls but have been working even harder than expected here at The Bluesound Support Crew!
Your outstanding request for support, (#397099) has not been forgotten.
Our apologies - due to the overwhelming excitement over BluOS 4.0, we are seeing a higher volume of calls but have been working even harder than expected here at The Bluesound Support Crew!
Your outstanding request for support, (#396811) has not been forgotten.
Our apologies - due to the overwhelming excitement over BluOS 4.0, we are seeing a higher volume of calls but have been working even harder than expected here at The Bluesound Support Crew!
Your outstanding request for support, (#396802) has not been forgotten.
The post latest firmware for node gen 1 has a new comment.
Alain DW
Best is to send a request to support@bluesound.com. This will create a ticket and will get follow-up.
It may take several days before your request is treated.
Kind Regars
-
Official comment
Sending multiple requests does not help anybody, they only make the waiting list longer and have the same effect as a DDOS attack, flooding the support crew beyond their means.
I had to wait +12 days, some weeks ago, but in the end I got my answer. I can imagine the situation has not yet improved. We just need to be patient so the crew can do their work.
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