Vault and saved files missing

Answered

FollowFollowed by 2 people

Urs Furrer

• 1 year ago

On Sunday, everything was fine. On Monday morning, the vault does not show up on list of players and none of my music is available. All I get is a message that there are no files. Please help!!

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• Official comment

  

  Alain DW

  Lossless

  • 1 year ago

  Definitely a network problem. The standard procedure to solve the issue is to restart the router and the device(s):

  shutdown the router, shutdown the vault, wait 5', restart the router, wait 5', restart the vault, restart the controller.

  This should help, if not contact support@bluesound.com and be patient.

   

   

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