Vault and saved files missing

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  • Official comment
    Alain DW
    Lossless

    Definitely a network problem. The standard procedure to solve the issue is to restart the router and the device(s):

    shutdown the router, shutdown the vault, wait 5', restart the router, wait 5', restart the vault, restart the controller.

    This should help, if not contact support@bluesound.com and be patient.

     

     

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