node not being reconginsed

Comments

2 comments

  • Official comment
    Avatar
    Jesse J.

    Hello Jill,

    For this issue, we recommend contacting the Bluesound Support Crew with a Support Request.

    You can fill out a support request here:
    https://support.bluesound.com/account/dropboxes/20273106?x=1#/dropbox/tickets/new

    Include the router that you use for your home, in your response, as our team looks to understand this issue.

    Comment actions Permalink
  • Avatar
    Jill

    update: With the ethernet cable out I have been able to set up again via wifi and get the unit working via wifi only. When I plug the cable back in the light is blue but the apps don't work and node won't work.

    0
    Comment actions Permalink

Please sign in to leave a comment.