Wrong album information

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Jamie Ratcliff

• January 02, 2015 13:23

I've just set up my vault and ripped my beautiful dark twisted fantasy by Kanye West. The vault seems to think it is Mick Jones' eponymous album. How can I solve this?

Also the CDs seem to take a long time (a couple of minutes) to rip, it said it was supposed to be quicker than this.

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• Official comment

  

  Jesse J.

  • January 05, 2015 23:39

  Hello Jamie,

  For us to understand why this could be happening for your CD, try ripping it again, and then send us a support request from your player by going to Configure Player - > Send Support Request in your Bluesound app.

  Regarding the time it takes, the Bluesound Vault uses CD Paranoia's quality checking system to make the rip, encode and indexing process finished in 20-25 minutes for the average 60 minute CD while active.

  Our quality check uses multiple passes on your CD to pull the best possible representation of your CD.

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