Node + digital + mute = noise/static/high pitch is that normal?

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P.Larsen

• June 03, 2015 16:32

Hi.
I've had my Node for two day now, and I'm a little worried, when I use the mute button on the device I get some highpitch/static noise in the speakers, the device is connected with digital/light cable not analog, I use wifi so there is no other cables attached to the device.

Is this normal or is the device broken?

Sincerely.
P.Larsen.

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• Official comment

  

  Jesse J.

  • June 03, 2015 16:39

  Hello P. Larsen,

  Our Bluesound Lab is aware of this issue, and we are looking to resolve this Optical noise in future updates of our BluOS Firmware.

  We are sorry we cannot help you further at this time, but we thank you for your patience and for being a part of #LivingHiFi!

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  P.Larsen

  • June 03, 2015 16:48

  Hi.
  thank you for the reply, good to hear that it will be possible to fix it with an update, I was a bit nervous.

  BTW. it is only when there is music, if I stop playback and then mute there is no noise.

  Sincerely.
  P.Larsen.

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