Setup not successful

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Roland Mueller

• November 28, 2014 23:08

First, I want to inform you that I am disappointed by the poor setup information provided; the box did not contain the Owner's manual which is needed to gain important setup information. You are probably aware that the Quick Setup Guide is not sufficient in may cases. Then I have to complain that I wasn't able to set up the Node; the streaming services drawer did not show any Internet radio station and the configuration screen did not allow me to enter any credentials for Internet radio.

Finally, when I wanted to exclude that the downloaded app (for my iPad) was damaged and therefore re-installed the app, the app did not find the Node device anymore.

Can you help me successfully setting up the Node which allows me to use the device?

Thanks in advance & regards
Roland

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• Official comment

  

  Jesse J.

  • December 01, 2014 19:53

  Hello Roland,

  Our team has reached out to your support request, that you left with the Bluesound Support Crew. We look forward to helping you directly.

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