Bluetooth

Answered

Homesteadric

• January 04, 2024 10:21

I have recently aquired a set of Soundcore space one headphones. I have got them working with my Node(latest model). When I first used them the volume control on the Bluesound app controlled the volume as it should. I then decided that the volume was too low and on turning up the volume via the button on the headphones, the volume increadsed. However, after that initial useage the ONLY way to control the volume was by using the button on the phones. The app slider had no effect. The tone controls on the app also have no effect. Can anyone explain or correct this.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • January 05, 2024 19:29
  • Edited

  Did you try unpairing and forgetting the in Bluesound and then reconnecting them? This should flush any buffers on the Bluesound side. I would also review the headphone documentation.

  Short of that, please select Settings, Send Support Request in the App so our Support Crew can review the log file and confirm volume controls are working and adjustments are happening.

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