Ripping CD's

Answered

J.J.H. Gustings

• December 12, 2014 22:22

1. I tried to rip about 100 cd's. Only 30 of them were ripped. some were not indexed right (unknown). So a very disappointed result.
2. I ripped some of these cd's without any problem with EAC and indexed them from the internet. I copied these maps to the Vault and indexed them there. No result.

Are there solutions for this problem. I took me a lot of time and the results are not good.

0

• Official comment

  

  Jesse J.

  • December 19, 2014 17:41

  Hello J.J.H

  Here are some support articles for you to look at:

  For the 30 CD's you tried, see if they fall into the specifications here:
  https://support.bluesound.com/hc/en-us/articles/200271896-Why-won-t-the-Vault-rip-my-CD-

  For the EAC's CDs see this article. Note the location, and the re-index step:
  https://support.bluesound.com/hc/en-us/articles/200387457-Accessing-the-Bluesound-Vault-s-Internal-Storage-From-a-Computer

  Also, check out the format, and the metadata on your EAC made files.
  https://support.bluesound.com/hc/en-us/articles/200271906-Why-is-my-music-not-sorted-correctly-after-Bluesound-indexed-all-my-Music-
  https://support.bluesound.com/hc/en-us/articles/200347887-What-Formats-are-Supported-by-Bluesound-
• 

  Ronweav

  • November 15, 2016 21:57

  A Vault customer is reporting that after ripping a few hundred CDs, it now will rip maybe 50% of them.  They gave me four of the ones that would not rip on their unit, and they ripped fine on mine.  They are very careful with their CD's keeping them clean.

  Ron Weaver

  Audio Obsession

  1
• 

  Tony W.

  Product Support Manager

  • November 16, 2016 17:15

  Hi Ron

  Please have him select Send Support Request in the App so we can see his log and help him trouble shoot.

   

  0

Please sign in to leave a comment.