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28 comments

  • Official comment
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    Tony W. - Product Support Manager

    Hi Paul

    Pandora is readily available by pairing your Bluesound Player to your handheld device's bluetooth output and using the Pandora App.

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    Julius Lim

    Hello,

    I'm also interested to know if Bluesound has any plans in the near future to add Pandora Support. The Bluesound Node appears to do have all the functionality that I would use, apart from Pandora.

    An article on "The Audio Consultant" website stated that Pandora is "due soon".

    http://www.theaudioconsultant.co.nz/bluesound-easy-streaming-here-now/

    Is there any truth in that statement?

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    John M

    I too would love to see Pandora included.   can we expect this soon?

     

    john

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    Paul Ross

    Must have Pandora.  Will this be added soon?

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    Gary B. Freidman

    why isn't is as readily available as Spotify is?

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    Lon

    Please add Pandora to your devices.  One should not have to hopscotch for this sevice any more than for Spotify or your other connected offerings.

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    Tony W. - Product Support Manager

    Hi Lon

    Thanks for your patience and feedback - please also be sure to voice your concerns to Pandora. We would love to include them too. That being said, Pandora is readily available by sending the Pandora stream from your phone or tablet via Bluetooth.

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    Gary B. Freidman

    I contacted Pandora Support on 2/21/2018 - they throw the ball back in Bluesound's Court - this is exactly what i was told:

    Bryce | Pandora
    FEB 21, 2018  |  01:17PM PST

    Hi Gary,

    Unfortunately, that device is not yet supported. Due to the interactive nature of Pandora, we do not stream audio using playlist files like many other online radio/shoutcast streams. As a result, it doesn’t work without some additional development on the part of the hardware manufacturer.

    Currently, the home streaming devices that support Pandora natively are listed here: http://www.pandora.com/everywhere/home

    We are working hard to make Pandora available everywhere, so stay tuned!

    Bryce | Pandora 
    Support Specialist 
    Pandora 
    Need help? http://help.pandora.com
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    Lon

    Gary, thank you for your responsive post.  It seems that the Pandora rep is indicating that Bluesound needs to make sure its devices are compatible with the Pandora application.  (i.e., "it doesn’t work without some additional development on the part of the hardware manufacturer.")  So, that leads me to believe that Bluesound must make sure its player is compatible with Pandora, which sounds reasonable.  The ball sounds to be in Bluesound's and not Pandora's court.  So, will Bluesound add the hardware development necessary, since Pandora is such a popular application? 

    Respectfully,  

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    Tony W. - Product Support Manager

    Hi Lon and Gary

    Thanks for taking the time to reach out to them and post. The ball is in fact in Pandora's court. Our award winning hardware is ready and we look forward to them providing an API as we already support other services such as Spotify, TIDAL, Deezer, iHeartRadio to name a few..

    Initiating a music service or an integration system such as Control 4, RTI or Roon (among others) is a business relationship that both organizations should find mutually beneficial. We do understand the long term market share Pandora has and do see it as a way to increase our offerings to our consumers  

    We continue to look forward to working with Pandora and implementing their software. We are ready when they are. 

    Tony

    Anthony Williamson

    Product Support Manager

    Bluesound

    support@bluesound.com

    1-855-531-4666

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    Lon

    Dear Tony,  it has been my experience that API providers will accept new developers so long as they abide by certain terms. 

    I checked out their site: https://developer.pandora.com/ which states that, 

    "This resource is made available to approved development partners who have completed an application and agreed to the terms and conditions governing its access."

    The notice at the Pandora site for developers seems consistent with my experience.  It seems that Bluesound needs to follow-up with Pandora in order to qualify as a developer.  Then, you'll have access to their API. 

    Again, that's how I've seen it work in other contexts as well.  And, it will be good for Bluesound and your customers if you'll follow-up on this matter.

    Sincerely, 

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    Gary B. Freidman

    I agree with Lon.  From what I can see, it looks like the folks at Bluesound are not following up with the folks at Pandora.

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    Tony W. - Product Support Manager

    Thank you for the feed back. As mentioned, you can use Bluetooth and here's how; https://support1.bluesound.com/hc/en-us/articles/200529796

    We also continue to encourage you to let Pandora know you would like to hear their great service on our system.

    Thanks for #LivingHiFi

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    Lon

    Dear Tony,  I understand a user can access Pandora via player that is connected to Pandora; and then tether to a Bluesound speaker via bluetooth.  That is not what Gary or I or anyone else posting is inquiring about and that I'm sure you are aware.  Your players are just that - players - and they should be able to play a service as ubiquitous and popular as Pandora, without having the user tie up another device as a player via bluetooth (for a variety of useability reasons and concerns).  

    I did contact Pandora as you suggested and they stated that Bluesound needs to complete the development to connect to their API just as have the many, many other hardware manufacturers that currently support Pandora - just as mentioned on their developer website.    

    The remaining question seems not for Pandora.  It is for Bluesound - is Bluesound going to complete the arrangements and development necessary to utilize Pandora's API and support Pandora natively?  If not, why not?  

    Everyone who has posted on your forum regarding this topic is wondering about these specific questions raised above.  Your players have many nice features and are expensive.  But the Pandora hole is gaping.  Direct answers would be appreciated.

    Respectfully, 

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    Tony W. - Product Support Manager

    Hi Lon

    Thanks for your patience, I think I have been trying to be as forthcoming and direct as possible. Please understand, I am under non-disclosure agreements but as mentioned, Pandora has yet to release their API to our organisation.

    We encourage and hope you voice your concerns with Pandora as well.

     

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    Gary B. Freidman

    Dear Tony:

    I join in Lon's request - it is clear to me from my communication with Pandora (whom you suggested that I contact) that the remaining work needs to be done by Bluesound, not by Pandora.

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    Lon

    Dear Tony,

    I hope you and your team can get the business arrangements ironed out with Pandora soon.  Offering Pandora through your players will be an important and significant feature, given their primary functions and the popularity of the music service.  

    Sincerely,

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    Kphinney

    Bluesound Team,

    How are we going on the Pandora integration?  Now that SiriusXM purchased them, perhaps we can get this moving.

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    CAV Installations

    Bump.  Ridiculous. No pandora or siriusXM.  

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  • "How are we going on the Pandora integration?  Now that SiriusXM purchased them, perhaps we can get this moving."

    Great! Let SiriusXM know you want to hear their great service on Bluesound too. As mentioned, we are ready when they are.

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    Gary B. Freidman

    That last response was not accurate -  I contacted Pandora as you suggested and they stated that Bluesound needs to complete the development to connect to their API just as have the many, many other hardware manufacturers that currently support Pandora - just as mentioned on their developer website. 

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  • Hi Gary

    It is in fact accurate, otherwise I would not have stated it. As mentioned previously Pandora has yet to release their API to our organisation.

    We encourage and hope you voice your concerns with Pandora as well.

    Anthony Williamson
    Product Support Manager
    Bluesound
    support@bluesound.com

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    Kphinney

    My God, can no one at BluSound pick up a damn phone and call Pandora themselves?  It's relatively easy:  Phone, dial, speak.  

    Work it out damnit.  Enough of the excuses about "Pandora hasn't done..  yada yada yada....."  You sound like a bunch of lazy children making excuses for not having their homework done.

     

    If you were my employee, I'd fire you.  If you were my kid, I'd ground you.  DO YOUR JOB.

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    Paul Ross

    I have to laugh on this Pandora string.  We were looking at selling Bluesound and Pandora is the most popular streaming service around my location so I called Pandora as well and it does seem to Bluesound's court.  The ability to have Pandora native on the streaming device was so important to us that we just decided not to sell Bluesound.

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    Jay Finn

    Would you buy a turntable that didn't play music by Decca Records?

    Holy Cow! How did I miss that Pandora isn't streamed natively on the Powernode 2i?? My new unit arrived last night and I thought I was doing something wrong.  

    RMA time.  It's going back.   Sounds like the BlueSound crew would rather battle with customers and Pandora, instead of working together.  

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    Gary B. Freidman

    KPhinney:  I agree that BlueSound is not handling this issue or this thread particularly well.  Do not understand why this issue has festered so long.  

    In any event, i still would not return my BlueSound units (i have two pulses, a vault and 2 Pulse Flexes - Their products are awesome and sound so much better than the competition.

    Gary

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    Andrew H.

    Hi folks, Pandora was bought by Sirius XM, as such we are waiting on the deal to close (end of Q1) to see if their stance changes.  Currently they are only adding car and cell companies.  We are hoping this changes.  We continue to chase them.  When we know so will you.

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    Luis Salazar

    Any updates on this?

    I just bought a node 2i and love the sound quality, I was hoping to add a few more NAD and PowerNodes to my system but my wife loves Pandora and the Bluetooth alternative is not working for us, the music drops every so often which ruins the experience. We had this with Sonos before and I'd hate to have to go add more of that instead,

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