No sound

Answered

Firehorse696

• June 08, 2014 04:36

Hi

I can connect to bluesound but when I play my music there is no sound.

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• Official comment

  

  Tony W.

  Product Support Manager

  • June 09, 2014 13:11

  Hi Firehorse696

  We are going to reach out to you from the Bluesound Support Crew to get some more details. We will be in touch today.
• 

  Roel Polman

  • June 20, 2017 09:22

  I have exactly the same situation (Pulse Mini in my case). I read several items on the topic, but fail to find any solutions. Please advise

  1
• 

  Tony W.

  Product Support Manager

  • June 20, 2017 12:29

  Hi Roel

  There are a couple of possibilities here so I am also going to escalate you to our BSC. They will be in touch. 

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• 

  Kenneth Danielsen

  • July 14, 2017 17:47

  Same here. Just installed the NAD bluos module and the display shows ne what I stream but no sound. Every other device like cd etc. Are working so no loudspeaker problem.

  1
• 

  Tony W.

  Product Support Manager

  • July 14, 2017 18:01

  Hi Kenneth

  We will be in touch

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• 

  Wim Weima

  • December 10, 2017 13:39

  I have a similar situation when I start and want to play a radio channel from TuneIn. There is no sound. When I select a Tidal song it starts to play. Then I can go back to TuneIn and it plays the radio channel. The display on my NAD (with BluOS MDC) still shows the Tidal song.

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  Tony W.

  Product Support Manager

  • December 10, 2017 14:14

  Hi Wm

  Please let our good friends at NAD know this by e-mailing them at support@nadelectronics.com

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  Scott Pender

  • May 27, 2018 01:19

  Hi - I have the exact same problem - no sound from speakers wired to NAD 368 - Bluesound connected and amp shows track playing being streamed from phone - other inputs work fine (CD and Phono).

   

  brand new amp purchased yesterday with Bluesound MDC

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• 

  Lance Beswick

  • July 21, 2019 03:37

  I have the same problem. All the indications are that the music is streaming, yet there's no sound.

  1
• 

  Tony W.

  Product Support Manager

  • July 30, 2019 20:06

  Hi Lance

  We will require more information, please select Help, Send Support request so we may review the Player's Log file and reach back to you

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  Erik Lund

  • November 13, 2021 09:01

  I have the same problem, I tried this way (support team) but it hasnt been solved yet, Im not too happy - there must be a solution to this.

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• 

  Tony W.

  Product Support Manager

  • November 15, 2021 13:27

  Hi Erik

  Looks like back in April you were working with Charmain on our Support Crew. She asked for some follow-up information but the request went idle as it appears you did not respond. I am reopening this request for you.

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