Soundbar pulse 2i keeps going on stand-by/turning off

Answered

lindewagemakers

• January 02, 2024 18:27

I have reset the soundbar a couple of times because the LED stayed red and it kept working after but now it’s shutting down every 10 min, giving no light until I press the standby button and it starts up again.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • January 04, 2024 18:37

  Hi Linde

  I have escalated your issue to our Support Crew. They will be in touch via e-mail to gather more details and provide some more 1:1 troubleshooting. Please be advised we are currently experiencing a high volume of calls so may be a day or 2, but will reach out.

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