bluOS: "couldn't load content"

Answered

Domenico Perrotta

• January 02, 2024 10:55

I just bought a NodeX. Nothing to say about the player, but the bluOS app (installed on my iPhone) is simply disappointing. The mayor issue is that I cannot load my favorites anymore: I get the message "couldn't load content" or, if I go on the favorites tab, the app remains frozen in a kind of loading stage. As I cannot find any solution in your website, can somebody help?

0

• Official comment

  

  Bob Heuvel

  • January 04, 2024 10:56

  Perhaps your wifi router has multicasting off or simply does not support it? The nodes need multicasting to be on. Have you also tried a wired connection? Are the credentials to your library/streaming services correct? That would also cause content to not be loaded in.

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