Analog input doesn't work

Answered

Pavich Tongroach

• January 01, 2024 11:58

I connected RCA outputs from my DAC to the 3.5 mm analog input of my Node 2i. It doesn't work. No sound coming out. Normally, these RCA outputs work well when I connect them to the amplifier.

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• Official comment

  

  Tony W.

  Product Support Manager

  • January 05, 2024 13:59

  Hi Pavich

  Check your volume outputs on the DAC (if any) and the NODE. Short of that we will need to take a closer look. Please select Settings, Send Support Request from the Home Tab of the App to send our Support Crew a log file of the NODE. Please include in the description, the make and model of the DAC.

  Our Support Crew will reach out via e-mail to help troubleshoot but I will warn you we are seeing higher than usual number of calls so it may take us a couple of days.

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