AirPlay from managed iOS devices asks for on screen code

Answered
Peter Wisnovsky
I'm trying to play from a managed iOS device -- my company installs MDM on my phone to allow me to read email etc. but it adds a "airplay pairing requires password enforced" restriction -- and when I try to play music from the iOS device it says "Please enter on screen passcode". This seems to be a BluOS specific issue because an old AirPlay Zipp speaker I has works fine with airplay from the same device. Somehow the Node and Flex devices are indicating to iOS that they are Apple TVs instead of music only devices.
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2 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    Hi Peter

    If you are being prompted for an AirPlay password, you generated that password during Setup. To remove the Passeord, please select Settings, Diagnostics, Force Hotspot Mode. from the Home Tab of the App. This will dis-associate your Player from your home network. Delete the Player form the Apple Home App. Then have it rejoin the network using www.bluesound.com/setup. Do NOT generate an AirPlay Password if prompted to do so.

    If problems persist or this does not clear the password, please select Help, Send Support Request in the BluOS App and our Support Crew can take a closer look

  • Peter Wisnovsky

    I tried adding my Bluesound devices to the Apple Home app but that asked for an on screen passcode as well. I would subscribe to Apple Music but there is no point since I can't get music to play on them. Either this needs to be fixed or the Bluesound devices themselves need to be able to reach Apple Music subscriptions directly, which would actually be preferable anyway

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