Sound setting blank after update

Answered

Robert Hjertqvist

• December 23, 2023 13:13

After updating my M12 player to 4.2.6 and the apps , both IOS and Android. The sound setting is blank, can no longer set the volume settings and the output (stereo, right, left etc etc. Someone else having this issue?

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  Robert Hjertqvist

  • December 24, 2023 08:51

  Hello, could someone just check if you can access-have any settings in the sound settings in the BluSound controller app on any IOS or android device after have updated their BluOS player to 4.2.6?

  After I updated my Nad M12 , I see the sound setting tab/button but on a IOS nothing opens and on an Android it opens but is blank.

  Merry Christmas

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  Alain DW

  Lossless

  • December 24, 2023 08:59

  Sometimes it helps to delete/ remove the app's completely and re-installing them.

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  Robert Hjertqvist

  • December 24, 2023 09:09

  Hello, Itried that but no luck. Have tried many things but factory reset on the M12 . I do believe that the firmware 4.2.6 is the cause but I want someone else to see if they are having the same issue.

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  Robert Hjertqvist

  • December 24, 2023 10:08

  Santa came early, problem solved. After some reinstalling , power off and other things except factory installing I got the sound settings back. I think that restart the dongle/hotspot mode was the trick.

  Merry Christmas

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