Now Playing Track Title Not Visible on Horizontal iPad Screen

Answered

Ken Schnabel

• December 20, 2023 21:25

When looking at the Now Playing screen on a horizontal iPad, the title of the track is not visible when using my generation 8 iPad with iOS 17.2. However, on my iPad Air 2 running iOS 15.8 the track title and all other info on the Now Playing screen appear correctly. I am running the 4.2.2 version. This problem has been there for me since the first release of version 4

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• Official comment

  

  Tony W.

  Product Support Manager

  • January 04, 2024 13:45

  Hi Ken - on the iPad it is not working, check the default text size under the Apple Settings App. if it is increased beyond the default size, we have seen issues like this. Our iOS Team has been desperately trying to find the source of this annoyance and working to resolve it.
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  Ken Schnabel

  • December 29, 2023 16:09

  Is anyone else seeing this behavior?

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  Ken Schnabel

  • January 04, 2024 14:11

  I thought you were on to something, but the text size on the one that is not working is set to the smallest size. I tried changing the size to normal (in the middle of the range) and there was no change. Between changes in the text size, I forced the app to close and restarted it. Is there some other thing I would need to do after a change?

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  Peter Bird

  • January 07, 2024 14:45
  • Edited

  I find that the artwork and track/artist details are incorrect on the lower Home Screen when using Tidal. The artwork and text is that for a previous Spotify podcast I was listening to. The other ‘pause/play’ do work though. They’re are two other icons for forward 15 and back 15, neither of which seem to be on the normal screen presentation. I’m using iPad Air, 4th gen with iOS 17.2. If I select to show the track full screen the correct details display and the ‘now playing’ and ‘playlist’ details are correctly shown.

  i should add this seems to be intermittent.

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  Dieter Leonard

  • January 16, 2024 18:02
  • Edited

  Since the first release of version 4 I have the same problems in horizontal view on my Ipad.
  On the vertical view the volume bar was not visible. Now it is but from the track-titel in horizontal view I only can see 1mm. Come on… after 3 month there must be a solution for this issue.

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