Qobuz with bluos 4.2.6 problems

Answered

Thomas Zabel

• December 20, 2023 11:23
• Edited

I have the same problem with qobuz classical content and bluos 4.2.6 and android controller app 4.2.2. Can't play 85 % of my favourite classical content. Fast help appreciated. Happy holidays :-) (for me unfortunately without listening)

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• Official comment

  

  Tony W.

  Product Support Manager

  • December 20, 2023 14:17

  Hi Thomas - likely a certificate mismatch between you rpLayer and the Qobuz certificate. This can happen form time to time. On the Music Tab, select Music Services, Manage. Logo out of Qobuz. From the Home Tab, select Settings, Diagnostics and reboot your Player. Once the Player reboots and the LED is solid blue again, return to the Manage Music Services menu and log back in.

   
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  Thomas Zabel

  • December 20, 2023 17:02

  Thanks for your reply :-)
  I did perform that routine multiple times, but it did not fix the problem.
  I sent another Support Request from the app. Maybe it helps with its additional diagnostic data to reproduce the issue.

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