Comments

6 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    Hi Lars

    Likely a network route error in your home router. Reboot the router, wait 5 minutes, reboot your Players, wait 5 more minutes. Kill then relaunch the App. I problems persist, feel free to e-mail support@bluesound.com.

  • Lars Hillman

    It works from the iPad, but not the iPhone since I changed the iPhone. So it is really something with the router or Bluesound players?

    0
  • Tony W.
    Product Support Manager

    Yes - please try what I recommended. Reboot the iPhone as well to error on the side of caution.

    0
  • Lars Hillman

    Hi

    I have tried but it still don't work from the iPhone. Perfect from iPad and MacBook Air (m2). The symbol in Tidal changed from the "pure" airplay symbol to the other symbol, but when I try to use it - only airplay.

    /Lars

    0
  • Alain Cayer

    I have exactly the same problem since the last update. I have Tidal Connect on my Windows laptop. I only have Bluetooth connection on my iPhone.

    0
  • Guillermo

    I had the same problem from my android apps. It was working and suddenly stop, and then I couldn't find the option any more. Is there an easy way to reboot my node device?

    0

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