Shame on you
AnsweredI posted some very negative messages on here, rightfully so, and you deleted them all! It clearly shows that BlueSound has no respect whatsoever for the consumer. You should not only be ashamed for the enbarrassing state of your software - just look at all the issues here!- but also for deleting opinions you do not like. I asked the community for other options instead of BluOS, one that does work and let me enjoy my own music, and that got deleted too. But going down the road you are going now, BluOS will be forgotten soon as people will be fed up with these unacceptable updates full of bugs. I know I am. Really shameful to be so disrespectful as to delete posts that may reflect any negativity towards you. At least update 4.2.6 finally addressed some issues on my NAD c658 (going into standby on digitals while music was playing, the Dirac bug), but the hardware is just as good as its software, unfortunately. And that is beyond bad. Sadly.
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Official comment
Hi Bob
Thank you for your feedback - in reviewing your post it was determined your comments were not negative to our product lineup but could be deemed as inappropriate and disparaging to staff, consumers, our partners or others.
On this private, corporate-owned feedback site, we try to be a listening company. We love the good. We also respect the bad and try to do better. We however question the ugly as suggested here; https://support1.bluesound.com/hc/en-us/articles/11753704303895
Thanks for understanding.
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