Rollback BluOS in iOS?

Answered
JClarkW

Is it possible to obtain/install an older version of BluOS on an iPhone?  I made the mistake of updating to vs. 4.x, and I can't stand all the bugs!

The Apple Store doesn't seem to serve older versions (I'd like 3.20.2), and I don't know if there are any "mirror sites" for iOS apps... -- jclarkw

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Comments

16 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager
    • Edited

    Hi Mr. Clark

    Please upgrade your Bluesound Player to 4.2.6 and your iPhone and/or iPad to 4.2.2. Release notes are available here; https://support.bluos.net/hc/en-us/articles/19576879081623-BluOS-4-2-6 and here; https://support.bluos.net/hc/en-us/articles/18861824024727-iOS-BluOS-Controller-App-4-2-2

    E-mail us at support@bluesound.com and our Support Crew will be happy to help.

  • JClarkW

    Thanks, Tony -- I will try that, since my iPhone is already permanently stuck at vs. 4.x.

    One question:  How do you tell what FW vs. is on your player?  I don't recall ever seeing that, just allowing updates whenever they are offered.  (I got one this morning.) -- jclarkw

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  • Tony W.
    Product Support Manager

    Settings, About from the Home Screen - you will see 2 numbers, one for the App on your Phone and one for the Main BluOS Firmware on your Player.

    As of December 12th, 2023, in iOS you should be on BluOS App 4.2.2 and BluOS 4.2.6

     

    1
  • Robert Kiley

    Tony

    I'm on the iOS App 4.2.1 and BluOS 4.2.6. 

    The above post suggests I should update the app on my phone to 4.2.2. but when I select Settings > Upgrade I get the message "no update available".

    How do I get 4.2.2?

    0
  • Rays Jazz
    • Edited

    I updated to 4.2.6 now I have l problems with Amazon, wish I had not upgraded. Can't choose to play anything. This is getting beyond a joke. Been nothing but trouble the last few weeks.

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  • JClarkW

    Robert Kiley -- It was offered to me on Apple's App Store this morning. -- jclarkw

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  • Rays Jazz
    • Edited

    I'm on ipados17.2

    Updating did not make any difference. Rebooting router and Node, no difference.

    It worked well before all these "upgrades".

     

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  • JClarkW

    >>Please upgrade your Bluesound Player to 4.2.6 and your iPhone and/or iPad to 4.2.2.<<

    Tony W. -- This helped a lot in several ways!  Many things work as advertised in 4.2.2.  So far I've only found a few broken links.  Notably, when you click on an underlined artist or composer in the album info, nothing happens.  But if you click on the similar link in info on one of the tracks, then it works.  (Nevertheless, I still prefer BluOS vs. 3.20.6 -- available for Android.)  Good luck with the debugging! -- jclarkw

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  • Rays Jazz

    A rollback would be a good idea.

    0
  • JClarkW

    Rays Jazz -- Yeah, but how?!  I'm informed by Apple that it can't be done. -- jclarkw

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  • Rays Jazz

    That is the problem, can't do it at the moment. Some people, I think, saved the old version on their computer, then they could delete the new version and reinstall the old version. Not sure how to do that on an ipad.

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  • Rays Jazz

    You can go back to the 3 interface, that fixed my issue with Amazon search.

    It is also better than the 4 interface for searching, you don't need to go all the way out. I really don't understand the design of 4, regarding searching, I'm not alone either.

    0
  • JClarkW

    Rays Jazz -- I'm missing something here:  Are you talking about the iOS app or something else?

    I'm using an iPhone, and I've been explicitly told that rolling back to a previous version of an app is not permitted by iOS or by the Apple App Store.  If you've found a work-around, I'm interested!

    I've already rolled back my old Android phone, now dedicated to BlueSound, and on my PC I'm using the Qobuz Web Player, so it's not an issue. -- jclarkw

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  • Rays Jazz
    • Edited

    Yes in the BluOs App, settings, I found an option to go back to the 3 interface. You need to find User Interface then disable 4, it will go back to 3 then, Works fine, unlike 4. 3 days without any problems.

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  • JClarkW

    Rays Jazz -- OK, BlueSound Support told me about that feature in vs. 4.x.  (I guess they got a lot of complaints about vs. 4, including ours!)  But it's certainly not rolling back to an earlier version, just reverting the interface.

    Glad it solves your problem, but the latest version, 4.2.2, has solved most of mine. -- jclarkw

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  • Rays Jazz

    Pity no one told me about it, have been messing around for a week or more, all this rebooting and network resetting, was a waste of time. All support have said is try using your iphone, which I don't even have.

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