BluOS - when will the issues be fixed?

Answered
Flamur Abdiji
Hi all! Been a user of bluesound node 2i for a while (bought my first one when it was released) I think the app has been OK, but recently it just went to bad. 1. Volume is not reachable from the iPhone, it is too far down. I guess there is a way around this to use the “player volume”. I can buy this for now, 2. I have both Spotify and Tidal. The app won’t search for any music, and I can only play from my playlists. On Spotify there is a way around this by using the Spotify app. On Tidal there is no way around this. Are there any plans for these bugs to be fixed? I love bluesound but recently the software part of it have began to create irritation.
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Comments

3 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    Hi Flamur

    1) The volume on your now playing screen on your iOS device is caused by using large text on your phone or iPad from Settings, Display & Brightness - Set it to Default Text to resolve but this is an iPhone/iPad universal setting. Look for a fix in the next iOS App later this week

    2) Just a reminder that Spotify Connect means everything, including search, in Spotify is controlled by Spotify. The only options in the BluOS App is Play/Pause, Grouping and volume control.

    3) On the Search Tab, be sure you are set to TIDAL as your music service using the top right Source selector.

  • Flamur Abdiji

    Found a way around the searching not working. Disable the new interface. But even on the old interface - volume is not reachable.
    Guys - I know we can do better than this. Your products are great so we need to follow with the software.

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  • Bodi

    I'm not so sure Bluesound can do better than this. Looking at all the weird and different problems on Win/Mac/IOS/Android and across their products it's clear to me they don't have that solid framework they were boasting about when releasing BugOS 4.0. Their current update schedule is embarassing. They should be releasing fixes at a faster rate, even it was for a small gui change of whatever, just to show their users that they care. But they clearly don't.

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