Players disappear from BluOS app on iPhone/iPad after electricity shortage.

Answered

Chris J

• December 09, 2023 07:41

Hi
If I have to cut the electricity in our house for a short while (20 seconds) my 3 players disappear from the BluOS app on my iPhone and iPad. I can see the players on my wifi but have to do a factory reset to get them back in the app.

Is this really how it should work? Seems odd that the app can't find the players without me doing a factory reset. They all have static ip adresses on my wifi. Connecting with cable is not an option. Thanks.

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  Chris J

  • December 21, 2023 08:17
  • Edited

  Hi Seppi
  I was wrong in stating that the player show blue LED. They do for a minut or so but then they start to flash red and then going back to blue. Players were also gone from my wifi although I had given them a static IP-adress befor the update. Can see in this forum that other owners are seeing the same problem - an update loop. 
  
  As I said, a factory reset is the only way to get all players into the apps again and up and running.

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  Chris J

  • December 21, 2023 08:33

  I'll do so if this problem comes again.

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