Possible bug in Android 4.2.1 app for grouped players

Answered

Comments

1 comment

  • Official comment
    Tony W.
    Product Support Manager

    Hi Surman

    Both phones/tablets should be on version 4.2.1 of the App. If both are and the problem persists, this may be some sort of communication lab as the Players are updating the App but not as timely as they should.

    If you send us a player log file by selecting Settings, Send Support Request we may take a closer look.

Please sign in to leave a comment.