Please make the volume buttons on my iPhone control the Bluesound app

Answered
Scott

My #1 biggest request for years now is for the Bluesound app on my iPhone to work like every single other music app on my iPhone and have the volume buttons on the side of the phone control the Bluesound volume when the app is open. It is very annoying to have to switch views in the app to change the volume, then switch back to the view I was using.

I have no idea why it's designed like this and was very disappointed when it wasn't fixed with the recent update to BluOS 4.0.

Is this ever going to get changed, and if not why not?

1

Comments

6 comments

Date Votes
  • Official comment
    Seppi Evans
    Hi-Res

    Scott, nothing to be fixed unfortunately. Apple took away this functionality a few iOS builds back.

  • woodie

    have the volume buttons on the side of the phone control the Bluesound volume

    Hmmm...it does this on my Android tablet.

    -1
  • Soul Man
    • Edited

    It would be a nice feature.

    -1
  • Scott

    Thanks for the clarification. I originally figured it might be an Apple iOS thing when the functionality went away. However, since I started using Tidal and can control the Bluesound volume with the side buttons when using the Tidal app, it didn't make sense that I couldn't do the same in the Bluesound app. It seems like it ought to be possible if it can be done for the same devices over wifi with another app.

    0
  • Tony W.
    Product Support Manager

    Hi Scott

    Here's Apple's rule of thumb... are you controlling the volume of the Phone or Tablet...?

    When using the BluOS App, you are not as the BluOS App is a remote control to have a third-party device listen to music.

    When using a streaming service App such as Spotify or TIDAL or when casting audio from your phone or tablet via AirPlay or Bluetooth, the iPhone or iPad is playing music redirected to an end-point speaker.

    Does that explain it...?

    0
  • Scott
    • Edited

    Yes, thanks, but it doesn't make a lot of sense when I can use the volume buttons for some apps (Tidal, Spotify, ...) but not with BlueOS when playing the same content from the same source over the same network to the same end device. The BlueOS app is performing the same function as a streaming app when playing music, so why apply rules for a remote control? I'd guess that >95% of the time anyone is using the BlueOS app, it's to stream music, so why would it not be categorized as a streaming app? The user experience for the majority of your customer base would be significantly improved if different rules could be applied.

    I really like the BlueOS app, but this is a significant detractor.

    0

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