Update 4.2 created problem with stereo, only sound on left side.

Answered

sergi tort

• November 10, 2023 14:28

Hi, Equipment: i-node 2, Since the new update this week to 4.2, my sound don’t allow stereo anymore fut left only. I tried oviiyslly to change via settings (left,right,stereo…) but there’s no change. Restarted, reseted… not solved. Until last week and 4.02 version, was working perfect (same connections too). Only after the firmware got updated, 1 minute after the stereo problem occurred. Any possible fix? Can I downgrade to 4.02 and try update again? Note: app is also updated latest version. Any suggestion? Thanks for your help! Sergi.

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• Official comment

  

  Tony W.

  Product Support Manager

  • November 10, 2023 14:31

  Hi Sergi

  Can you please select Settings, Send Support Request from the Home Page (Help, Send Support Request if you are on Windows or a Mac). This will send our Support Crew a log file of your NODE 2i so we can have a better idea of what is happening here. Once they have those and review them, they will reach out via e-mail.
• 

  sergi tort

  • November 10, 2023 15:31

  Thank you Tony,

  Just made.. sent via the app (Send support request). I'll wait to get contacted.

  Thnaks for your help!

  Sergi.

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• 

  sergi tort

  • November 10, 2023 23:00

  Hi,

   

  Problem solved! Disconnected all connectors, reseted, and connected back. Problem solved and Stereo working again. All good! :)

   

  Thank you. 

  1

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