Selecting playlist crashes app.

Answered

Mark _

• November 09, 2023 15:51

I've just updated the app to 4.2, and every time I select a bluos playlist the app immediately shuts down. This is the same on both iPhone and iPad.

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• Official comment

  

  Tony W.

  Product Support Manager

  • November 23, 2023 12:51

  UPDATED COMMENT

  Look for an update to the BluOS App for iOS on Tuesday, November 28th to address a number of minor issues.

  We apologise for the inconvenience and thanks for your patience.
• 

  Tony W.

  Product Support Manager

  • November 23, 2023 12:50
  • Edited

  Hi Mark

  We are having a hard time replicating this but our Quality Assurance Team is investigating.

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  Jim H

  • November 12, 2023 02:44

  Ditto playlist issue with 4.2.0 update, as Mark noted above. Occurring on a IPad Pro (6th gen) with iPadOS 17.1.1

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  Jim H

  • November 12, 2023 03:52

  Also, per issue noted above - I’m streaming via a Node 2 (circa 2017)

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  SBolton

  • November 18, 2023 10:55

  I have the same problem

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  Anthony Brown

  • November 22, 2023 18:57

  I have exactly the same problem on both my iPad and iPhone. My Playlist function works fine but exactly as Mark describes, selection of any of the BluOS playlists immediately shuts the app down 

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  Jim H

  • November 23, 2023 02:26

  Interesting Anthony, where on my iPad all the playlists are nonfunctional which is a big pita with the playlist being a back bone of the app. Plus the app shuts down

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  Anthony Brown

  • November 29, 2023 16:51

  Unfortunately this problem still persists despite the update for BluOS yesterday (28th of November). This is a real shame because giving credit to the Bluesound software developers much of the new update is very good and makes the app a genuinely impressive experience. I am hopeful that this is something that can be resolved soon.

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  Mark _

  • November 30, 2023 15:42

  No app update available yet, UK App Store.

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  Anthony Brown

  • December 19, 2023 12:30

  I accessed music via my  BluOS playlist today (19th November) and it works perfectly now with no crashes. To do this I deleted the original Bluesound Controller App, re-installed it afresh on my iPad and all is good now. I guess BluOS have resolved this issue with an update. Thanks to Bluesound Support crew. 

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