Dennon Avr connection.

Jonathan Paul Blythe

• November 07, 2023 17:05

I have gone through setup and everything is showing as normal, WiFi etc. But when I switch on my denon avr-x2800h with Heos, and start the Bluos app, it will not connect most times. If im lucky and can turn on the node app while the node is still flashing, it might connect. Could this be weak wifi signal, or is anyone else having this problem? I have ethernet hard wired connections throughout

0

• Official comment

  

  Matt S.

  Brand Manager

  • November 09, 2023 14:53

  Hi Jonathan,

  If you haven't already can you please send our Support Crew a support request. Ideally through the BluOS App if possible: on mobile app go to Settings>Send Support Request or on PC app go to Help>Send Support Request.

  If you don't have access to the app consistently, then please send an email to support@bluesound.com and the team will be happy to help diagnose.

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