Bugs and inconsistencies in 4.0 after release of first fix

Tom
  • Edited

Overall, I can live quite well with 4.0.However, some things are not so nice.

1. In the Windows Controller, searching in Tunein for the podcast “Obligato” returns all programs, marked here with green dots (for privacy reasons some items in the left pane are erased).

The same search on Android returns a completely different result with the shows missing.

 

2. I appreciate the behavior of the new playlist, which only contains the songs from the current album and does not grow infinitely. However, every now and then I want to find a song that I heard days before.On Windows I can find this on the home screen under “Recently Played”.Unfortunately, this section is missing on Android on a smartphone, and the “Recent Stations” section is also missing there.

3. Bit depth and sampling frequency are still not displayed in Windows.

4. In the “Now Playing” screen, after tapping on the icon that symbolizes the song quality, the bit depth and sampling frequency are displayed. If you leave “Now Playing” and return later, only the symbol is there again and the exact information has disappeared. Please leave the last setting active or define a switch with which the display can be configured.

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Comments

3 comments

Date Votes
  • Official comment
    Andrew H.
    Brand Manager

    Thank you for the detailed feedback, it has been passed along, the quality indicator for desktop is being added and you'll see it when the next update rolls out in a couple days.

  • Tom
    • Edited

    Unfortunately the are no changes/improvements in all 4 topics, although there were two new releases of  the android app and one new release of the Windows app.

    I am really disappointed! I am asking for topic No. 4 for years and know it is implemented half-hearted.

    I always thought it is a good idea buying hardware from a company that develops the software by itself and has total control about it. But you don´t care about the demands of your customer. In the last years I bought five Bluesound Speakers,  two Nodes, one NAD C658 and one NAD C298. So I spent a lot of money. Isn´t that enough to expect good customer service?

    And if there is a good reason, why you not fullfill the whishes of customers, please explain! You just do nothing and say nothing.

    In the meanwhile the chinese companies offer much cheaper hardware and design the software after the needs of their customers.

    I know it is hard to compete against asian wages, therefore you should at least understand what is important for your customers and try hard to implement their demands.

    As I said, I can live with BluOS 4.x but I still wonder what you have done one year long up to the release of 4.0. For me it is just cosmetic, there is no big bang.

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  • Tony W.
    Product Support Manager

    Hi Tom

    Thanks for your feedback. I am having a hard time locating much history on your product Support beyond one incident a few years back and a couple of posts on this feedback site.

    I have escalated this to one of our Support Crew members to help get a better understanding of what we may have missed. They will be in touch via e-mail in the coming day or so...

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